Data Privacy Policy
This Privacy Policy explains how we collect, use and protect your personal information when you register or use the VegasLand online casino and sportsbook services in the United Kingdom. We respect your privacy and set out below the types of data we process, why we process it, how we keep it secure and the choices you have about your information.
Types of data we collect
We collect information needed to provide and improve our services, to keep accounts secure and to meet regulatory and payment obligations. This includes personal data, technical data and transactional data as described below.
Personal data
Personal data covers details you give us when registering or updating your account, for example your full name, date of birth, address, email, phone number and proof of identity or address. We also collect contact preferences and any information you provide when contacting customer support.
Technical data
Technical data is collected automatically when you use our site or app. This can include IP address, device identifiers, browser type, operating system, geolocation inferred from IP for compliance checks, and log information about your activity on the site.
Transactional data
Transactional data relates to payments and play. We record deposits, withdrawals, bet history, game activity, bonuses claimed, currency used and any disputes or chargebacks. This information is necessary for account management, payment processing and fraud prevention.
How we use your information
We use your personal data to create and manage your account, verify identity, process deposits and withdrawals, provide customer support and detect or prevent fraud. We may use aggregated or anonymised data for analysis and service improvement. Where you have consented, we may send marketing communications; you can withdraw consent at any time.
Data protection practices
We use industry-standard technical and organisational measures to protect your information, including encryption in transit, access controls and secure storage. Access to personal data is limited to staff and processors who need it to perform their roles. We regularly review our security measures and require third-party providers to meet appropriate security standards.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, maintain sessions, measure performance and provide personalised content. Some cookies are essential for the service to work, while others are for analytics or marketing. You can manage cookie settings via your browser or through our cookie controls on the site.
User rights
Under applicable data protection rules you may have rights to access, correct or delete your personal data, to restrict or object to processing, and to request data portability. You can exercise these rights through your account settings or by contacting our support team. We will verify your identity before fulfilling requests to protect your privacy.
Access, correction and deletion of data
To update or delete your data, log into your account or contact customer support. Please note that some information may be retained where necessary for legal, regulatory or legitimate business purposes, for example to prevent fraud or to meet record-keeping obligations linked to payments.
Information sharing and third parties
We share personal data with service providers who assist with payments, identity verification, analytics, responsible gambling checks and customer support. We only share the data necessary for those services and require partners to protect your information. We will not sell your personal data.
Privacy policy updates
We may update this policy from time to time. When changes are material we will publish the revised policy on the site with an effective date and notify registered users where appropriate. Continued use of our services after changes indicates acceptance of the updated policy.