Responsible Gambling

At VegasLand we take responsible gambling seriously. We want play to be safe and controlled, so we provide tools and guidance to help you manage your activity, protect your finances and seek support if gambling stops being enjoyable. This page explains the protections we offer and how to get help.

Player protection principles

We aim to keep play transparent and manageable. That means offering clear controls on deposits and play time, providing information on safer gambling, and making it easy to pause or close an account. We encourage players to set limits that fit their budget and lifestyle.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits from your account settings. Limits take effect immediately and can be reduced at any time. Increasing a limit may require a cooling-off period for your protection.

Loss and stake limits

Loss limits - sometimes called loss caps - and maximum stake settings let you control how much you can lose or wager within a set period. Use these to keep sessions within affordable boundaries.

Session reminders and reality checks

Session reminders display how long you have been playing and may show balance changes. These prompts give you a moment to reflect and, if needed, end the session.

Time limits, breaks and self-exclusion

You can take a short time-out from play or set a longer self-exclusion through account settings or by contacting our support team. Short time-outs are typically from 24 hours up to several weeks. Self-exclusion blocks access and marketing for the chosen period and cannot be revoked immediately.

Recognising signs of problematic behaviour

Watch for warning signs such as chasing losses, neglecting other responsibilities, spending more than planned, hiding gambling activity, or changes in mood linked to play. If you notice these behaviours in yourself or someone else, consider using limits or taking a break.

Tips for staying in control

Set a budget before you play and stick to it. Use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or impaired, and never use money needed for bills or essentials. Share your plan with a friend or family member if you need extra support.

Professional help and support organisations

If you need specialist help, organisations such as GamCare, BeGambleAware and the National Gambling Helpline offer confidential advice, tools and counselling for people affected by gambling. If you want to speak to us about responsible-gambling tools or need account assistance, contact our support team through your account.